Current Status 

Services at Malvern Hills should now be restored. There was a temporary issue with the power lead to our core switch caused and rectified by a local engineer.

We have lost access to some of our equipment at Malvern Hills Science Park. We are currently investigating the root cause of the issue.

Our secondary PoP is now also powered with a backup generator so all services restored. We expect to be able to keep the power on overnight until UK Power Networks can provide a fix. Services should be considered at risk throughout the night.

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Current Outages

There’s been a total power outage at Alconbury and we have engineers en route with the generator to try and get them up and running. At this point, we don’t know what has caused the power outage and will need to investigate further.

Planned Maintenance
Our engineers are always monitoring our status and bringing you the best service possible. On the rare occasion that you are experiencing problems, please ring our technical support helpdesk immediately – or you can reach out to us on Twitter.

Technical Support Helpdesk: 01223 755075
Twitter: @bridgestatus / @bridgefibre