Current Status green tick icon

Power has been restored at our data centre and services have been reinstated. If you are still experiencing issues please contact our support team on support@bridgefibre.co.uk / 01223 755055. We will be issuing a full outage report to all affected.

Power is partially restored at our London datacentre. Some customers services have been restored and notifications sent out via email, however, some are still down. More updates to follow.

We are still experiencing issues as power has not yet been restored. Currently, we do not have an ETA but we are working on this with our suppliers. We are treating this issue as a high priority within our organisation and will keep you updated.

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Current Outages

18th August, 9:59 am

We are currently suffering from a power outage in one of our London Datacentres which is affecting our customers at various sites. The power outage does not directly affect our equipment, but it has impacted three of our suppliers which means that our Network Interconnects with those suppliers are currently down. We are working to resolve this with our suppliers as quickly as possible. Apologies for the inconvenience caused. More updates to follow.

1:17 pm
We are still experiencing issues as power has not yet been restored. Currently, we do not have an ETA but we are working on this with our suppliers. We are treating this issue as a high priority within our organisation and will keep you updated.

8:18 pm
Power is partially restored at our London datacentre. Some customers services have been restored and notifications sent out via email, however, some are still down. More updates to follow.

22:55 pm

Power has been restored at our data centre and services have been reinstated. If you are still experiencing issues please contact our support team on support@bridgefibre.co.uk / 01223 755055. We will be issuing a full outage report to all affected. 
Our engineers are always monitoring our status and bringing you the best service possible. On the rare occasion that you are experiencing problems, please ring our technical support helpdesk immediately – or you can reach out to us on Twitter.

Technical Support Helpdesk: 01223 755075
Twitter: @bridgestatus / @bridgefibre