Third Party Processors that we use

Please note that this list might change from time to time.
Service Name Personal data being processed by them Purpose(s) of the processing Personal data stored / processed outside the EEA?
Fresh Service Emails, names, contact numbers, company name, company address. To raise customer’s requests/incidents. No
Zoho Emails, names, contact numbers, company name, company address. Where we keep all the contact details for each customer/store orders information. Yes
Asana Names, email addresses, address, contact numbers, order details. A system we use to aid in the management of projects. Yes
Customer Thermometer Email addresses and names. This enables us to carry out customer surveys to improve our service. No
Slack Names, email addresses, address, contact numbers. A system we use for communication. No
Siphon Portal Names, addresses, contact numbers, email addresses. Used as a telephony system management interface. No
Siphon Webstore Names, addresses, contact numbers, email addresses. Used to purchase telephone handsets and accessories. No
Wavenet Portal Names, addresses, contact numbers, email addresses. Used as a telephony system management interface. No
Gamma Portal Names, addresses, contact numbers, email addresses. Used to provision and manage new/existing telephone numbers, number porting, SIP trunks. No
Office 365/Sharepoint Emails, names, contact numbers, company name, company address, information on their services such as router configurations, telephones and contracts. Our cloud server where we store all information we have on the customer. No
Bridge Fibre Server Emails, names, contact numbers, company name, company address, information on their services such as router configurations, telephones and contracts. Our server where we store all information we have on the customer. No
Exchange Email Emails, names, contact numbers, company name, company address, information on their services such as router configurations, telephones, contracts and schedules. The email service we use to communicate. No
Password State Password manager – emails and names. Where we store passwords. No
PRTG – Network Monitoring Names, company name and email addresses. A system used in order to monitor the network. No
Prosys/Provu Webstore Names, addresses, telephone numbers and email addresses. This is a provisioning server. No
Ahsay/Veeam (hosting backups) Names, email addresses and company names. This is a hosting backup server. No