| Service Name |
Personal data being processed by them |
Purpose(s) of the processing |
Personal data stored / processed outside the EEA? |
| Zoho Desk |
Emails, names, contact numbers, company name, company address. |
To raise customer’s requests/incidents. |
No |
| Zoho |
Emails, names, contact numbers, company name, company address. |
Where we keep all the contact details for each customer/store orders information. |
Yes |
| Asana |
Names, email addresses, address, contact numbers, order details. |
A system we use to aid in the management of projects. |
Yes |
| Customer Thermometer |
Email addresses and names. |
This enables us to carry out customer surveys to improve our service. |
No |
| Slack |
Names, email addresses, address, contact numbers. |
A system we use for communication. |
No |
| Siphon Portal |
Names, addresses, contact numbers, email addresses. |
Used as a telephony system management interface. |
No |
| Siphon Webstore |
Names, addresses, contact numbers, email addresses. |
Used to purchase telephone handsets and accessories. |
No |
| Wavenet Portal |
Names, addresses, contact numbers, email addresses. |
Used as a telephony system management interface. |
No |
| Gamma Portal |
Names, addresses, contact numbers, email addresses. |
Used to provision and manage new/existing telephone numbers, number porting, SIP trunks. |
No |
| Office 365/Sharepoint |
Emails, names, contact numbers, company name, company address, information on their services such as router configurations, telephones and contracts. |
Our cloud server where we store all information we have on the customer. |
No |
| Bridge Fibre Server |
Emails, names, contact numbers, company name, company address, information on their services such as router configurations, telephones and contracts. |
Our server where we store all information we have on the customer. |
No |
| Exchange Email |
Emails, names, contact numbers, company name, company address, information on their services such as router configurations, telephones, contracts and schedules. |
The email service we use to communicate. |
No |
| Password State |
Password manager – emails and names. |
Where we store passwords. |
No |
| PRTG – Network Monitoring |
Names, company name and email addresses. |
A system used in order to monitor the network. |
No |
| Prosys/Provu Webstore |
Names, addresses, telephone numbers and email addresses. |
This is a provisioning server. |
No |
| Ahsay/Veeam (hosting backups) |
Names, email addresses and company names. |
This is a hosting backup server. |
No |
