Third Party Processors that we use
Please note that this list might change from time to time.Service Name | Personal data being processed by them | Purpose(s) of the processing | Personal data stored / processed outside the EEA? |
Zoho Desk | Emails, names, contact numbers, company name, company address. | To raise customer’s requests/incidents. | No |
Zoho | Emails, names, contact numbers, company name, company address. | Where we keep all the contact details for each customer/store orders information. | Yes |
Siphon Portal | Names, addresses, contact numbers, email addresses. | Used as a telephony system management interface. | No |
Siphon Webstore | Names, addresses, contact numbers, email addresses. | Used to purchase telephone handsets and accessories. | No |
Wavenet Portal | Names, addresses, contact numbers, email addresses. | Used as a telephony system management interface. | No |
Gamma Portal | Names, addresses, contact numbers, email addresses. | Used to provision and manage new/existing telephone numbers, number porting, SIP trunks. | No |
Office 365/Sharepoint | Emails, names, contact numbers, company name, company address, information on their services such as router configurations, telephones and contracts. | Our cloud server where we store all information we have on the customer. | No |
Prosys/Provu Webstore | Names, addresses, telephone numbers and email addresses. | This is a provisioning server. | No |
Ahsay/Veeam (hosting backups) | Names, email addresses and company names. | This is a hosting backup server. | No |